If you are experiencing a technical problem you can click on the 'Live Help LOGO' below and chat with a technician.

Technicians are available from 9am to 6pm EST, Monday to Thursday, 9am to 5pm EST, Friday

 

When entering Live Help a welcome message displays, asking for your name and email.  Please provide an email address if possible.  Although your email address is NOT necessary to continue it will assist the technician if he/she needs to send you a more detailed set of instructions to help fix the problem you are experiencing.

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